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Complaints

In the event that you are dissatisfied with a recommendation we have made you may be entitled to make a complaint.

We have a complaints procedure that is available on request. If you wish to register a complaint, please contact us:

In writing: Gemma Russell, Kingsland Wealth Management, 1 Brassey Road, Old Potts Way, Shrewsbury, SY3 7FA
By Telephone: 01743 231 954, By Email: gemmar@kingsland-ifa.co.uk

For your further protection if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (‘FOS’) at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567.

Kingsland Wealth Management Ltd
1 Brassey Road, Old Potts Way, Shrewsbury, Shropshire SY3 7FA
Telephone: +44 (0) 1743 231 954 Email: info@kingsland-ifa.co.uk

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Kingsland Wealth Management is a trading name of Fairstone Wealth Management Limited. Fairstone Wealth Management Limited is authorised and regulated by the Financial Conduct Authority (FRN 188596). Registered in England and Wales (Company Number 03593750).
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We are Chartered Financial Planners Publicly committed to a customer-first approach. Our values align with a professional code of ethics.